At LightUpYourDeal, we are committed to delivering your lighting products quickly, safely, and at the best possible rates. Please review our detailed shipping and delivery information below.

📦 Processing Time

• All orders are processed within 1–3 business days (excluding Sundays and public holidays).

• During festive seasons or promotional sales, processing may take slightly longer due to high order volumes.

• Once your order is packed and dispatched, you will receive a shipping confirmation email with tracking details.

🌍 Shipping Coverage

We currently ship to:

• All major cities and towns across India.

• Selected international destinations (please contact support for details).

If your pin code is not serviceable, our team will contact you before shipping to provide alternative options.

🚚 Delivery Time Estimates

• Within USA: 4–7 business days (Metro cities may receive faster deliveries).

• International Orders: 10–20 business days depending on customs and courier availability.

⚠️ Please note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

💰 Shipping Charges

• Free Standard Shipping on all prepaid orders above $999.

• For orders below $999, a flat shipping fee of $99 applies.

• Cash on Delivery (COD) orders may include an additional handling fee of $49–$99 depending on order value.

• International shipping charges are calculated at checkout based on weight and destination.

🔎 Order Tracking

• Once dispatched, you will receive an SMS/email with a tracking link.

• You can also track your order anytime on our Track Order page by entering your order ID and registered email.

• If you face tracking issues, contact our customer support team at support@lightupyourdeal.com.

🛡️ Packaging & Safety

• All lighting products are packed securely with multi-layer protective packaging to avoid transit damage.

• Fragile items such as chandeliers, pendant lights, and glass lamps are shipped with extra cushioning.

• If your package arrives damaged, please take clear pictures and contact us within 48 hours of delivery for assistance.

🏠 Missed Deliveries & Re-attempts

• If you are unavailable at the time of delivery, the courier will attempt redelivery on the next working day.

• After two failed attempts, the package will be returned to us. In such cases, re-shipping charges may apply.

🌐 International Shipping (if applicable)

• Customs duties, VAT, or import taxes (if any) are the responsibility of the customer.

• Please check your country’s import regulations before placing an order.

• International delivery timelines may vary due to customs clearance delays.

❓ FAQs

Q1. Can I change my shipping address after placing the order?
→ Yes, you can request a change within 12 hours of placing the order.

Q2. Do you offer express/priority shipping?
→ Currently, express shipping is available only in select metro cities. Please contact support for availability.

Q3. What if I receive the wrong or damaged product?
→ Contact us within 48 hours of delivery with pictures. We will arrange a replacement or refund as per our Return Policy.

📞 Need Help?

For any shipping or delivery-related concerns:

• Email: support@lightupyourdeal.com

• Phone/WhatsApp: +91 99989 71812

• Customer Support Hours: Mon–Sat, 10:00 AM – 7:00 PM